1# The gRPC-Gateway project is maintained by volunteers in their spare time. Please follow these troubleshooting steps before submitting an issue.
2
3- [ ] Check if your issue has already been reported (https://github.com/grpc-ecosystem/grpc-gateway/issues).
4- [ ] Update your protoc to the [latest version](https://github.com/google/protobuf/releases).
5- [ ] Update your copy of the `grpc-gateway` library to the latest version from github:
6 ```sh
7 go get -u github.com/grpc-ecosystem/grpc-gateway
8 ```
9- [ ] Delete the `protoc-gen-grpc-gateway` and `protoc-gen-swagger` binary from your `PATH`,
10 and reinstall the latest versions:
11 ```sh
12 go get -u github.com/grpc-ecosystem/grpc-gateway/protoc-gen-grpc-gateway
13 go get -u github.com/grpc-ecosystem/grpc-gateway/protoc-gen-swagger
14 ```
15
16## I still have a problem!
17
18Please consider reaching out for help on a chat forum, such as
19[Gophers Slack](https://invite.slack.golangbridge.org/) (channel #grpc-gateway).
20It's much easier to help with common debugging steps in a chat, and some of
21the maintainers are reading the channel regularly. If you
22submit an issue which is clearly an environment setup problem, or it's obvious
23you haven't tried seeking help somewhere else first, we may close your issue.
24
25## I still have a problem!
26
27Please follow these steps to submit a bug report:
28
29### Bug reports:
30
31Fill in the following sections with explanations of what's gone wrong.
32
33### Steps you follow to reproduce the error:
34
35```html
36<!-- Example steps
371. I grab my catapult
382. I load it with lettuce
393. Press the fire button
404. It falls over
41-->
42```
43
44Your steps here.
45
46### What did you expect to happen instead:
47
48```html
49<!-- Example answer
501. It would have rained lettuce from the sky bringing forth a cuddly army of bunnies we could
51 play with
52-->
53```
54
55Your answer here.
56
57### What's your theory on why it isn't working:
58
59```html
60<!-- Example answer
61Evil wizards are hoarding the bunnies and don't want to share. The wizards are casting
62lettuce protection spells so the catapult won't work.
63-->
64```
65
66Your theory here.
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