Enum value maps for SupportAccount_State.
var (
SupportAccount_State_name = map[int32]string{
0: "STATE_UNSPECIFIED",
1: "ACTIVE",
2: "PENDING",
3: "PENDING_DELETION",
}
SupportAccount_State_value = map[string]int32{
"STATE_UNSPECIFIED": 0,
"ACTIVE": 1,
"PENDING": 2,
"PENDING_DELETION": 3,
}
)
Enum value maps for SupportAccount_PricingModel.
var (
SupportAccount_PricingModel_name = map[int32]string{
0: "PRICING_MODEL_UNKNOWN",
1: "PACKAGES",
2: "USER_ROLES",
}
SupportAccount_PricingModel_value = map[string]int32{
"PRICING_MODEL_UNKNOWN": 0,
"PACKAGES": 1,
"USER_ROLES": 2,
}
)
Enum value maps for Case_Priority.
var (
Case_Priority_name = map[int32]string{
0: "PRIORITY_UNSPECIFIED",
1: "P0",
2: "P1",
3: "P2",
4: "P3",
5: "P4",
}
Case_Priority_value = map[string]int32{
"PRIORITY_UNSPECIFIED": 0,
"P0": 1,
"P1": 2,
"P2": 3,
"P3": 4,
"P4": 5,
}
)
Enum value maps for Case_State.
var (
Case_State_name = map[int32]string{
0: "STATE_UNSPECIFIED",
1: "NEW",
2: "ASSIGNED",
3: "IN_PROGRESS_GOOGLE_SUPPORT",
4: "IN_PROGRESS_GOOGLE_ENG",
5: "IN_PROGRESS_KNOWN_ISSUE",
6: "WAITING_FOR_CUSTOMER_RESPONSE",
7: "SOLUTION_OFFERED",
8: "CLOSED",
}
Case_State_value = map[string]int32{
"STATE_UNSPECIFIED": 0,
"NEW": 1,
"ASSIGNED": 2,
"IN_PROGRESS_GOOGLE_SUPPORT": 3,
"IN_PROGRESS_GOOGLE_ENG": 4,
"IN_PROGRESS_KNOWN_ISSUE": 5,
"WAITING_FOR_CUSTOMER_RESPONSE": 6,
"SOLUTION_OFFERED": 7,
"CLOSED": 8,
}
)
Enum value maps for CustomerIssue_IssueState.
var (
CustomerIssue_IssueState_name = map[int32]string{
0: "ISSUE_STATE_UNSPECIFIED",
1: "OPEN",
2: "IN_PROGRESS",
3: "FIXED",
4: "WONT_FIX",
5: "VERIFIED",
}
CustomerIssue_IssueState_value = map[string]int32{
"ISSUE_STATE_UNSPECIFIED": 0,
"OPEN": 1,
"IN_PROGRESS": 2,
"FIXED": 3,
"WONT_FIX": 4,
"VERIFIED": 5,
}
)
Enum value maps for SupportRole_Role.
var (
SupportRole_Role_name = map[int32]string{
0: "ROLE_UNSPECIFIED",
1: "BASIC",
2: "DEVELOPER",
3: "OPERATION",
4: "SITE_RELIABILITY",
}
SupportRole_Role_value = map[string]int32{
"ROLE_UNSPECIFIED": 0,
"BASIC": 1,
"DEVELOPER": 2,
"OPERATION": 3,
"SITE_RELIABILITY": 4,
}
)
var File_google_cloud_support_common_proto protoreflect.FileDescriptor
A support case created by the user.
type Case struct {
// The resource name for the Case in format
// `supportAccounts/{account_id}/cases/{case_id}`
Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
// The short summary of the issue reported in this case.
DisplayName string `protobuf:"bytes,2,opt,name=display_name,json=displayName,proto3" json:"display_name,omitempty"`
// The board description of issue provided with initial summary.
Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
// The product component for which this Case is reported.
Component string `protobuf:"bytes,4,opt,name=component,proto3" json:"component,omitempty"`
// The product subcomponent for which this Case is reported.
Subcomponent string `protobuf:"bytes,5,opt,name=subcomponent,proto3" json:"subcomponent,omitempty"`
// Timezone the client sending this request is in.
// It should be in a format IANA recognizes: https://www.iana.org/time-zone
// There is no additional validation done by the API.
ClientTimezone string `protobuf:"bytes,6,opt,name=client_timezone,json=clientTimezone,proto3" json:"client_timezone,omitempty"`
// The email addresses that can be copied to receive updates on this case.
// Users can specify a maximum of 10 email addresses.
CcAddresses []string `protobuf:"bytes,7,rep,name=cc_addresses,json=ccAddresses,proto3" json:"cc_addresses,omitempty"`
// The Google Cloud Platform project ID for which this case is created.
ProjectId string `protobuf:"bytes,8,opt,name=project_id,json=projectId,proto3" json:"project_id,omitempty"`
// List of customer issues associated with this case.
Issues []*CustomerIssue `protobuf:"bytes,10,rep,name=issues,proto3" json:"issues,omitempty"`
// The current priority of this case.
Priority Case_Priority `protobuf:"varint,11,opt,name=priority,proto3,enum=google.cloud.support.common.Case_Priority" json:"priority,omitempty"`
// The current state of this case.
State Case_State `protobuf:"varint,12,opt,name=state,proto3,enum=google.cloud.support.common.Case_State" json:"state,omitempty"`
// Time when this case was created.
// Output only.
CreateTime *timestamppb.Timestamp `protobuf:"bytes,13,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
// Time when this case was last updated.
// Output only.
UpdateTime *timestamppb.Timestamp `protobuf:"bytes,14,opt,name=update_time,json=updateTime,proto3" json:"update_time,omitempty"`
// Email address of user who created this case.
// Output only. It is inferred from credentials supplied during case creation.
CreatorEmail string `protobuf:"bytes,15,opt,name=creator_email,json=creatorEmail,proto3" json:"creator_email,omitempty"`
// The issue category applicable to this case.
Category string `protobuf:"bytes,16,opt,name=category,proto3" json:"category,omitempty"`
// contains filtered or unexported fields
}
func (*Case) Descriptor() ([]byte, []int)
Deprecated: Use Case.ProtoReflect.Descriptor instead.
func (x *Case) GetCategory() string
func (x *Case) GetCcAddresses() []string
func (x *Case) GetClientTimezone() string
func (x *Case) GetComponent() string
func (x *Case) GetCreateTime() *timestamppb.Timestamp
func (x *Case) GetCreatorEmail() string
func (x *Case) GetDescription() string
func (x *Case) GetDisplayName() string
func (x *Case) GetIssues() []*CustomerIssue
func (x *Case) GetName() string
func (x *Case) GetPriority() Case_Priority
func (x *Case) GetProjectId() string
func (x *Case) GetState() Case_State
func (x *Case) GetSubcomponent() string
func (x *Case) GetUpdateTime() *timestamppb.Timestamp
func (*Case) ProtoMessage()
func (x *Case) ProtoReflect() protoreflect.Message
func (x *Case) Reset()
func (x *Case) String() string
The case priority with P0 being the most urgent and P4 the least.
type Case_Priority int32
const (
// Priority is undefined or has not been set yet.
Case_PRIORITY_UNSPECIFIED Case_Priority = 0
// Extreme impact on a production service - Service is hard down.
Case_P0 Case_Priority = 1
// Critical impact on a production service - Service is currently unusable.
Case_P1 Case_Priority = 2
// Severe impact on a production service - Service is usable but greatly
// impaired.
Case_P2 Case_Priority = 3
// Medium impact on a production service - Service is available, but
// moderately impaired.
Case_P3 Case_Priority = 4
// General questions or minor issues - Production service is fully
// available.
Case_P4 Case_Priority = 5
)
func (Case_Priority) Descriptor() protoreflect.EnumDescriptor
func (x Case_Priority) Enum() *Case_Priority
func (Case_Priority) EnumDescriptor() ([]byte, []int)
Deprecated: Use Case_Priority.Descriptor instead.
func (x Case_Priority) Number() protoreflect.EnumNumber
func (x Case_Priority) String() string
func (Case_Priority) Type() protoreflect.EnumType
The state of a case.
type Case_State int32
const (
// Case is in an unknown state.
Case_STATE_UNSPECIFIED Case_State = 0
// Case has been created but no one is assigned to work on it yet.
Case_NEW Case_State = 1
// Case has been assigned to a support agent.
Case_ASSIGNED Case_State = 2
// A support agent is currently investigating the case.
Case_IN_PROGRESS_GOOGLE_SUPPORT Case_State = 3
// Case has been forwarded to product team for further investigation.
Case_IN_PROGRESS_GOOGLE_ENG Case_State = 4
// Case is under investigation and relates to a known issue.
Case_IN_PROGRESS_KNOWN_ISSUE Case_State = 5
// Case is waiting for a response from the customer.
Case_WAITING_FOR_CUSTOMER_RESPONSE Case_State = 6
// A solution has been offered for the case but it isn't closed yet.
Case_SOLUTION_OFFERED Case_State = 7
// Cases has been fully resolved and is in a closed state.
Case_CLOSED Case_State = 8
)
func (Case_State) Descriptor() protoreflect.EnumDescriptor
func (x Case_State) Enum() *Case_State
func (Case_State) EnumDescriptor() ([]byte, []int)
Deprecated: Use Case_State.Descriptor instead.
func (x Case_State) Number() protoreflect.EnumNumber
func (x Case_State) String() string
func (Case_State) Type() protoreflect.EnumType
The comment text associated with a `Case`.
type Comment struct {
// Text containing a maximum of 3000 characters.
Text string `protobuf:"bytes,1,opt,name=text,proto3" json:"text,omitempty"`
// Time when this update was created.
// Output only.
CreateTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
// The email address/name of user who created this comment.
// Output only.
Author string `protobuf:"bytes,3,opt,name=author,proto3" json:"author,omitempty"`
// The resource name for this comment in format
// `supportAccounts/{account_id}/cases/{case_id}/{comment_id}`.
// Output only.
Name string `protobuf:"bytes,4,opt,name=name,proto3" json:"name,omitempty"`
// contains filtered or unexported fields
}
func (*Comment) Descriptor() ([]byte, []int)
Deprecated: Use Comment.ProtoReflect.Descriptor instead.
func (x *Comment) GetAuthor() string
func (x *Comment) GetCreateTime() *timestamppb.Timestamp
func (x *Comment) GetName() string
func (x *Comment) GetText() string
func (*Comment) ProtoMessage()
func (x *Comment) ProtoReflect() protoreflect.Message
func (x *Comment) Reset()
func (x *Comment) String() string
Reference to a Google internal ticket used for investigating a support case. Not every support case will have an internal ticket associated with it. A support case can have multiple tickets linked to it.
type CustomerIssue struct {
// Unique identifier for the internal issue.
// Output only.
IssueId string `protobuf:"bytes,1,opt,name=issue_id,json=issueId,proto3" json:"issue_id,omitempty"`
// Represents current status of the internal ticket.
// Output only.
State CustomerIssue_IssueState `protobuf:"varint,2,opt,name=state,proto3,enum=google.cloud.support.common.CustomerIssue_IssueState" json:"state,omitempty"`
// Time when the internal issue was created.
// Output only.
CreateTime *timestamppb.Timestamp `protobuf:"bytes,3,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
// Time when the internal issue was marked as resolved.
// Output only.
ResolveTime *timestamppb.Timestamp `protobuf:"bytes,4,opt,name=resolve_time,json=resolveTime,proto3" json:"resolve_time,omitempty"`
// Time when the internal issue was last updated.
// Output only.
UpdateTime *timestamppb.Timestamp `protobuf:"bytes,5,opt,name=update_time,json=updateTime,proto3" json:"update_time,omitempty"`
// contains filtered or unexported fields
}
func (*CustomerIssue) Descriptor() ([]byte, []int)
Deprecated: Use CustomerIssue.ProtoReflect.Descriptor instead.
func (x *CustomerIssue) GetCreateTime() *timestamppb.Timestamp
func (x *CustomerIssue) GetIssueId() string
func (x *CustomerIssue) GetResolveTime() *timestamppb.Timestamp
func (x *CustomerIssue) GetState() CustomerIssue_IssueState
func (x *CustomerIssue) GetUpdateTime() *timestamppb.Timestamp
func (*CustomerIssue) ProtoMessage()
func (x *CustomerIssue) ProtoReflect() protoreflect.Message
func (x *CustomerIssue) Reset()
func (x *CustomerIssue) String() string
The status of a customer issue.
type CustomerIssue_IssueState int32
const (
// Issue in an unknown state.
CustomerIssue_ISSUE_STATE_UNSPECIFIED CustomerIssue_IssueState = 0
// Issue is currently open but the work on it has not been started.
CustomerIssue_OPEN CustomerIssue_IssueState = 1
// Issue is currently being worked on.
CustomerIssue_IN_PROGRESS CustomerIssue_IssueState = 2
// Issue is fixed.
CustomerIssue_FIXED CustomerIssue_IssueState = 3
// Issue has been marked as invalid.
CustomerIssue_WONT_FIX CustomerIssue_IssueState = 4
// Issue verified and in production.
CustomerIssue_VERIFIED CustomerIssue_IssueState = 5
)
func (CustomerIssue_IssueState) Descriptor() protoreflect.EnumDescriptor
func (x CustomerIssue_IssueState) Enum() *CustomerIssue_IssueState
func (CustomerIssue_IssueState) EnumDescriptor() ([]byte, []int)
Deprecated: Use CustomerIssue_IssueState.Descriptor instead.
func (x CustomerIssue_IssueState) Number() protoreflect.EnumNumber
func (x CustomerIssue_IssueState) String() string
func (CustomerIssue_IssueState) Type() protoreflect.EnumType
Represents the product component taxonomy that is to be used while creating or updating a `Case`. A client should obtain the list of issue categories, component/subcomponent from this object and specify it in `Case.category`, `Case.component` and `Case.subcomponent` fields respectively.
type IssueTaxonomy struct {
// Map of available categories.
Categories map[string]*IssueTaxonomy_Category `protobuf:"bytes,1,rep,name=categories,proto3" json:"categories,omitempty" protobuf_key:"bytes,1,opt,name=key,proto3" protobuf_val:"bytes,2,opt,name=value,proto3"`
// contains filtered or unexported fields
}
func (*IssueTaxonomy) Descriptor() ([]byte, []int)
Deprecated: Use IssueTaxonomy.ProtoReflect.Descriptor instead.
func (x *IssueTaxonomy) GetCategories() map[string]*IssueTaxonomy_Category
func (*IssueTaxonomy) ProtoMessage()
func (x *IssueTaxonomy) ProtoReflect() protoreflect.Message
func (x *IssueTaxonomy) Reset()
func (x *IssueTaxonomy) String() string
Represents the category of issue (Technical or Non-Technical) reported through a support case.
type IssueTaxonomy_Category struct {
// User friendly name of this category.
DisplayName string `protobuf:"bytes,1,opt,name=display_name,json=displayName,proto3" json:"display_name,omitempty"`
// Map of product components under this category.
Components map[string]*IssueTaxonomy_Component `protobuf:"bytes,2,rep,name=components,proto3" json:"components,omitempty" protobuf_key:"bytes,1,opt,name=key,proto3" protobuf_val:"bytes,2,opt,name=value,proto3"`
// contains filtered or unexported fields
}
func (*IssueTaxonomy_Category) Descriptor() ([]byte, []int)
Deprecated: Use IssueTaxonomy_Category.ProtoReflect.Descriptor instead.
func (x *IssueTaxonomy_Category) GetComponents() map[string]*IssueTaxonomy_Component
func (x *IssueTaxonomy_Category) GetDisplayName() string
func (*IssueTaxonomy_Category) ProtoMessage()
func (x *IssueTaxonomy_Category) ProtoReflect() protoreflect.Message
func (x *IssueTaxonomy_Category) Reset()
func (x *IssueTaxonomy_Category) String() string
The representation of a product component. It is composed of a canonical name for the product (e.g., Google App Engine), languages in which a support ticket can be created under this component, a template that provides hints on important details to be filled out before submitting a case. It also contains an embedded list of product subcomponents that have similar attributes as top-level components. (e.g., Google App Engine > Memcache).
type IssueTaxonomy_Component struct {
// User friendly name of this component.
DisplayName string `protobuf:"bytes,1,opt,name=display_name,json=displayName,proto3" json:"display_name,omitempty"`
// List of languages in which a support case can be created under this
// component. Represented by language codes in ISO_639-1 standard.
Languages []string `protobuf:"bytes,2,rep,name=languages,proto3" json:"languages,omitempty"`
// Template to be used while filling the description of a support case.
Template string `protobuf:"bytes,3,opt,name=template,proto3" json:"template,omitempty"`
// List of subcomponents under this component.
Subcomponents []*IssueTaxonomy_Component `protobuf:"bytes,4,rep,name=subcomponents,proto3" json:"subcomponents,omitempty"`
// contains filtered or unexported fields
}
func (*IssueTaxonomy_Component) Descriptor() ([]byte, []int)
Deprecated: Use IssueTaxonomy_Component.ProtoReflect.Descriptor instead.
func (x *IssueTaxonomy_Component) GetDisplayName() string
func (x *IssueTaxonomy_Component) GetLanguages() []string
func (x *IssueTaxonomy_Component) GetSubcomponents() []*IssueTaxonomy_Component
func (x *IssueTaxonomy_Component) GetTemplate() string
func (*IssueTaxonomy_Component) ProtoMessage()
func (x *IssueTaxonomy_Component) ProtoReflect() protoreflect.Message
func (x *IssueTaxonomy_Component) Reset()
func (x *IssueTaxonomy_Component) String() string
A Google Cloud Platform account that identifies support eligibility for a Cloud resource. Currently the Cloud resource can only be an Organization but this might change in future.
type SupportAccount struct {
// The resource name for a support account in format
// `supportAccounts/{account_id}`.
// Output only.
Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
// Identifier for this entity that gets persisted in storage system. The
// resource name is populated using this field in format
// `supportAccounts/{account_id}`.
AccountId string `protobuf:"bytes,2,opt,name=account_id,json=accountId,proto3" json:"account_id,omitempty"`
// The Cloud resource with which this support account is associated.
CloudResource string `protobuf:"bytes,3,opt,name=cloud_resource,json=cloudResource,proto3" json:"cloud_resource,omitempty"`
// A user friendly display name assigned to this support account.
DisplayName string `protobuf:"bytes,4,opt,name=display_name,json=displayName,proto3" json:"display_name,omitempty"`
// Indicates the current state of an account.
State SupportAccount_State `protobuf:"varint,5,opt,name=state,proto3,enum=google.cloud.support.common.SupportAccount_State" json:"state,omitempty"`
// Time when this account was created.
// Output only.
CreateTime *timestamppb.Timestamp `protobuf:"bytes,6,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
// The resource name of a billing account associated with this support
// account. For example, `billingAccounts/ABCDEF-012345-567890`.
BillingAccountName string `protobuf:"bytes,7,opt,name=billing_account_name,json=billingAccountName,proto3" json:"billing_account_name,omitempty"`
UnifyAccountId string `protobuf:"bytes,8,opt,name=unify_account_id,json=unifyAccountId,proto3" json:"unify_account_id,omitempty"`
// The PricingModel applicable to this support account.
PricingModel SupportAccount_PricingModel `protobuf:"varint,9,opt,name=pricing_model,json=pricingModel,proto3,enum=google.cloud.support.common.SupportAccount_PricingModel" json:"pricing_model,omitempty"`
// contains filtered or unexported fields
}
func (*SupportAccount) Descriptor() ([]byte, []int)
Deprecated: Use SupportAccount.ProtoReflect.Descriptor instead.
func (x *SupportAccount) GetAccountId() string
func (x *SupportAccount) GetBillingAccountName() string
func (x *SupportAccount) GetCloudResource() string
func (x *SupportAccount) GetCreateTime() *timestamppb.Timestamp
func (x *SupportAccount) GetDisplayName() string
func (x *SupportAccount) GetName() string
func (x *SupportAccount) GetPricingModel() SupportAccount_PricingModel
func (x *SupportAccount) GetState() SupportAccount_State
func (x *SupportAccount) GetUnifyAccountId() string
func (*SupportAccount) ProtoMessage()
func (x *SupportAccount) ProtoReflect() protoreflect.Message
func (x *SupportAccount) Reset()
func (x *SupportAccount) String() string
Pricing model applicable to this support account.
type SupportAccount_PricingModel int32
const (
// This account is subscribed to an unknown pricing model.
SupportAccount_PRICING_MODEL_UNKNOWN SupportAccount_PricingModel = 0
// Package based pricing (Platinum, Gold, Silver, Bronze).
SupportAccount_PACKAGES SupportAccount_PricingModel = 1
// Support charges are calculated based on user seats a.k.a,
// "Pick Your Team" model.
SupportAccount_USER_ROLES SupportAccount_PricingModel = 2
)
func (SupportAccount_PricingModel) Descriptor() protoreflect.EnumDescriptor
func (x SupportAccount_PricingModel) Enum() *SupportAccount_PricingModel
func (SupportAccount_PricingModel) EnumDescriptor() ([]byte, []int)
Deprecated: Use SupportAccount_PricingModel.Descriptor instead.
func (x SupportAccount_PricingModel) Number() protoreflect.EnumNumber
func (x SupportAccount_PricingModel) String() string
func (SupportAccount_PricingModel) Type() protoreflect.EnumType
The current state of this SupportAccount.
type SupportAccount_State int32
const (
// Account is in an unknown state.
SupportAccount_STATE_UNSPECIFIED SupportAccount_State = 0
// Account is in an active state.
SupportAccount_ACTIVE SupportAccount_State = 1
// Account has been created but is being provisioned in support systems.
SupportAccount_PENDING SupportAccount_State = 2
// Account deletion has been requested by the user.
SupportAccount_PENDING_DELETION SupportAccount_State = 3
)
func (SupportAccount_State) Descriptor() protoreflect.EnumDescriptor
func (x SupportAccount_State) Enum() *SupportAccount_State
func (SupportAccount_State) EnumDescriptor() ([]byte, []int)
Deprecated: Use SupportAccount_State.Descriptor instead.
func (x SupportAccount_State) Number() protoreflect.EnumNumber
func (x SupportAccount_State) String() string
func (SupportAccount_State) Type() protoreflect.EnumType
A message that contains mapping of a user and their role under a support account.
type SupportRole struct {
// Email address of user being added through this Role.
Email string `protobuf:"bytes,1,opt,name=email,proto3" json:"email,omitempty"`
// The type of role assigned to user.
Role SupportRole_Role `protobuf:"varint,2,opt,name=role,proto3,enum=google.cloud.support.common.SupportRole_Role" json:"role,omitempty"`
// contains filtered or unexported fields
}
func (*SupportRole) Descriptor() ([]byte, []int)
Deprecated: Use SupportRole.ProtoReflect.Descriptor instead.
func (x *SupportRole) GetEmail() string
func (x *SupportRole) GetRole() SupportRole_Role
func (*SupportRole) ProtoMessage()
func (x *SupportRole) ProtoReflect() protoreflect.Message
func (x *SupportRole) Reset()
func (x *SupportRole) String() string
A role which determines the support resources and features a user might get access to.
type SupportRole_Role int32
const (
// An unknown role.
SupportRole_ROLE_UNSPECIFIED SupportRole_Role = 0
// The basic support role.
SupportRole_BASIC SupportRole_Role = 1
// The developer role.
SupportRole_DEVELOPER SupportRole_Role = 2
// The operation role.
SupportRole_OPERATION SupportRole_Role = 3
// The site reliability role.
SupportRole_SITE_RELIABILITY SupportRole_Role = 4
)
func (SupportRole_Role) Descriptor() protoreflect.EnumDescriptor
func (x SupportRole_Role) Enum() *SupportRole_Role
func (SupportRole_Role) EnumDescriptor() ([]byte, []int)
Deprecated: Use SupportRole_Role.Descriptor instead.
func (x SupportRole_Role) Number() protoreflect.EnumNumber
func (x SupportRole_Role) String() string
func (SupportRole_Role) Type() protoreflect.EnumType