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Package contactcenterinsights

Constants

Deprecated: Please use consts in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

const (
    AnswerFeedback_CORRECTNESS_LEVEL_UNSPECIFIED                  = src.AnswerFeedback_CORRECTNESS_LEVEL_UNSPECIFIED
    AnswerFeedback_FULLY_CORRECT                                  = src.AnswerFeedback_FULLY_CORRECT
    AnswerFeedback_NOT_CORRECT                                    = src.AnswerFeedback_NOT_CORRECT
    AnswerFeedback_PARTIALLY_CORRECT                              = src.AnswerFeedback_PARTIALLY_CORRECT
    ConversationParticipant_ANY_AGENT                             = src.ConversationParticipant_ANY_AGENT
    ConversationParticipant_AUTOMATED_AGENT                       = src.ConversationParticipant_AUTOMATED_AGENT
    ConversationParticipant_END_USER                              = src.ConversationParticipant_END_USER
    ConversationParticipant_HUMAN_AGENT                           = src.ConversationParticipant_HUMAN_AGENT
    ConversationParticipant_ROLE_UNSPECIFIED                      = src.ConversationParticipant_ROLE_UNSPECIFIED
    ConversationView_BASIC                                        = src.ConversationView_BASIC
    ConversationView_CONVERSATION_VIEW_UNSPECIFIED                = src.ConversationView_CONVERSATION_VIEW_UNSPECIFIED
    ConversationView_FULL                                         = src.ConversationView_FULL
    Conversation_CHAT                                             = src.Conversation_CHAT
    Conversation_MEDIUM_UNSPECIFIED                               = src.Conversation_MEDIUM_UNSPECIFIED
    Conversation_PHONE_CALL                                       = src.Conversation_PHONE_CALL
    EntityMentionData_COMMON                                      = src.EntityMentionData_COMMON
    EntityMentionData_MENTION_TYPE_UNSPECIFIED                    = src.EntityMentionData_MENTION_TYPE_UNSPECIFIED
    EntityMentionData_PROPER                                      = src.EntityMentionData_PROPER
    Entity_ADDRESS                                                = src.Entity_ADDRESS
    Entity_CONSUMER_GOOD                                          = src.Entity_CONSUMER_GOOD
    Entity_DATE                                                   = src.Entity_DATE
    Entity_EVENT                                                  = src.Entity_EVENT
    Entity_LOCATION                                               = src.Entity_LOCATION
    Entity_NUMBER                                                 = src.Entity_NUMBER
    Entity_ORGANIZATION                                           = src.Entity_ORGANIZATION
    Entity_OTHER                                                  = src.Entity_OTHER
    Entity_PERSON                                                 = src.Entity_PERSON
    Entity_PHONE_NUMBER                                           = src.Entity_PHONE_NUMBER
    Entity_PRICE                                                  = src.Entity_PRICE
    Entity_TYPE_UNSPECIFIED                                       = src.Entity_TYPE_UNSPECIFIED
    Entity_WORK_OF_ART                                            = src.Entity_WORK_OF_ART
    ExportInsightsDataRequest_WRITE_APPEND                        = src.ExportInsightsDataRequest_WRITE_APPEND
    ExportInsightsDataRequest_WRITE_DISPOSITION_UNSPECIFIED       = src.ExportInsightsDataRequest_WRITE_DISPOSITION_UNSPECIFIED
    ExportInsightsDataRequest_WRITE_TRUNCATE                      = src.ExportInsightsDataRequest_WRITE_TRUNCATE
    IssueModel_DELETING                                           = src.IssueModel_DELETING
    IssueModel_DEPLOYED                                           = src.IssueModel_DEPLOYED
    IssueModel_DEPLOYING                                          = src.IssueModel_DEPLOYING
    IssueModel_STATE_UNSPECIFIED                                  = src.IssueModel_STATE_UNSPECIFIED
    IssueModel_UNDEPLOYED                                         = src.IssueModel_UNDEPLOYED
    IssueModel_UNDEPLOYING                                        = src.IssueModel_UNDEPLOYING
    PhraseMatchRuleGroup_ALL_OF                                   = src.PhraseMatchRuleGroup_ALL_OF
    PhraseMatchRuleGroup_ANY_OF                                   = src.PhraseMatchRuleGroup_ANY_OF
    PhraseMatchRuleGroup_PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED = src.PhraseMatchRuleGroup_PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED
    PhraseMatcher_ALL_OF                                          = src.PhraseMatcher_ALL_OF
    PhraseMatcher_ANY_OF                                          = src.PhraseMatcher_ANY_OF
    PhraseMatcher_PHRASE_MATCHER_TYPE_UNSPECIFIED                 = src.PhraseMatcher_PHRASE_MATCHER_TYPE_UNSPECIFIED
)

Variables

Deprecated: Please use vars in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

var (
    AnswerFeedback_CorrectnessLevel_name                                     = src.AnswerFeedback_CorrectnessLevel_name
    AnswerFeedback_CorrectnessLevel_value                                    = src.AnswerFeedback_CorrectnessLevel_value
    ConversationParticipant_Role_name                                        = src.ConversationParticipant_Role_name
    ConversationParticipant_Role_value                                       = src.ConversationParticipant_Role_value
    ConversationView_name                                                    = src.ConversationView_name
    ConversationView_value                                                   = src.ConversationView_value
    Conversation_Medium_name                                                 = src.Conversation_Medium_name
    Conversation_Medium_value                                                = src.Conversation_Medium_value
    EntityMentionData_MentionType_name                                       = src.EntityMentionData_MentionType_name
    EntityMentionData_MentionType_value                                      = src.EntityMentionData_MentionType_value
    Entity_Type_name                                                         = src.Entity_Type_name
    Entity_Type_value                                                        = src.Entity_Type_value
    ExportInsightsDataRequest_WriteDisposition_name                          = src.ExportInsightsDataRequest_WriteDisposition_name
    ExportInsightsDataRequest_WriteDisposition_value                         = src.ExportInsightsDataRequest_WriteDisposition_value
    File_google_cloud_contactcenterinsights_v1_contact_center_insights_proto = src.File_google_cloud_contactcenterinsights_v1_contact_center_insights_proto
    File_google_cloud_contactcenterinsights_v1_resources_proto               = src.File_google_cloud_contactcenterinsights_v1_resources_proto
    IssueModel_State_name                                                    = src.IssueModel_State_name
    IssueModel_State_value                                                   = src.IssueModel_State_value
    PhraseMatchRuleGroup_PhraseMatchRuleGroupType_name                       = src.PhraseMatchRuleGroup_PhraseMatchRuleGroupType_name
    PhraseMatchRuleGroup_PhraseMatchRuleGroupType_value                      = src.PhraseMatchRuleGroup_PhraseMatchRuleGroupType_value
    PhraseMatcher_PhraseMatcherType_name                                     = src.PhraseMatcher_PhraseMatcherType_name
    PhraseMatcher_PhraseMatcherType_value                                    = src.PhraseMatcher_PhraseMatcherType_value
)

func RegisterContactCenterInsightsServer ¶

func RegisterContactCenterInsightsServer(s *grpc.Server, srv ContactCenterInsightsServer)

Deprecated: Please use funcs in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Analysis ¶

The analysis resource.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Analysis = src.Analysis

type AnalysisResult ¶

The result of an analysis.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type AnalysisResult = src.AnalysisResult

type AnalysisResult_CallAnalysisMetadata ¶

Call-specific metadata created during analysis.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type AnalysisResult_CallAnalysisMetadata = src.AnalysisResult_CallAnalysisMetadata

type AnalysisResult_CallAnalysisMetadata_ ¶

type AnalysisResult_CallAnalysisMetadata_ = src.AnalysisResult_CallAnalysisMetadata_

type AnnotationBoundary ¶

A point in a conversation that marks the start or the end of an annotation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type AnnotationBoundary = src.AnnotationBoundary

type AnnotationBoundary_WordIndex ¶

type AnnotationBoundary_WordIndex = src.AnnotationBoundary_WordIndex

type AnswerFeedback ¶

The feedback that the customer has about a certain answer in the conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type AnswerFeedback = src.AnswerFeedback

type AnswerFeedback_CorrectnessLevel ¶

The correctness level of an answer.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type AnswerFeedback_CorrectnessLevel = src.AnswerFeedback_CorrectnessLevel

type ArticleSuggestionData ¶

Agent Assist Article Suggestion data.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ArticleSuggestionData = src.ArticleSuggestionData

type CalculateIssueModelStatsRequest ¶

Request to get statistics of an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CalculateIssueModelStatsRequest = src.CalculateIssueModelStatsRequest

type CalculateIssueModelStatsResponse ¶

Response of querying an issue model's statistics.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CalculateIssueModelStatsResponse = src.CalculateIssueModelStatsResponse

type CalculateStatsRequest ¶

The request for calculating conversation statistics.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CalculateStatsRequest = src.CalculateStatsRequest

type CalculateStatsResponse ¶

The response for calculating conversation statistics.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CalculateStatsResponse = src.CalculateStatsResponse

type CalculateStatsResponse_TimeSeries ¶

A time series representing conversations over time.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CalculateStatsResponse_TimeSeries = src.CalculateStatsResponse_TimeSeries

type CalculateStatsResponse_TimeSeries_Interval ¶

A single interval in a time series.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CalculateStatsResponse_TimeSeries_Interval = src.CalculateStatsResponse_TimeSeries_Interval

type CallAnnotation ¶

A piece of metadata that applies to a window of a call.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CallAnnotation = src.CallAnnotation

type CallAnnotation_EntityMentionData ¶

type CallAnnotation_EntityMentionData = src.CallAnnotation_EntityMentionData

type CallAnnotation_HoldData ¶

type CallAnnotation_HoldData = src.CallAnnotation_HoldData

type CallAnnotation_IntentMatchData ¶

type CallAnnotation_IntentMatchData = src.CallAnnotation_IntentMatchData

type CallAnnotation_InterruptionData ¶

type CallAnnotation_InterruptionData = src.CallAnnotation_InterruptionData

type CallAnnotation_PhraseMatchData ¶

type CallAnnotation_PhraseMatchData = src.CallAnnotation_PhraseMatchData

type CallAnnotation_SentimentData ¶

type CallAnnotation_SentimentData = src.CallAnnotation_SentimentData

type CallAnnotation_SilenceData ¶

type CallAnnotation_SilenceData = src.CallAnnotation_SilenceData

type ContactCenterInsightsClient ¶

ContactCenterInsightsClient is the client API for ContactCenterInsights service. For semantics around ctx use and closing/ending streaming RPCs, please refer to https://godoc.org/google.golang.org/grpc#ClientConn.NewStream.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ContactCenterInsightsClient = src.ContactCenterInsightsClient

func NewContactCenterInsightsClient ¶

func NewContactCenterInsightsClient(cc grpc.ClientConnInterface) ContactCenterInsightsClient

Deprecated: Please use funcs in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ContactCenterInsightsServer ¶

ContactCenterInsightsServer is the server API for ContactCenterInsights service.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ContactCenterInsightsServer = src.ContactCenterInsightsServer

type Conversation ¶

The conversation resource.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Conversation = src.Conversation

type ConversationDataSource ¶

The conversation source, which is a combination of transcript and audio.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ConversationDataSource = src.ConversationDataSource

type ConversationDataSource_DialogflowSource ¶

type ConversationDataSource_DialogflowSource = src.ConversationDataSource_DialogflowSource

type ConversationDataSource_GcsSource ¶

type ConversationDataSource_GcsSource = src.ConversationDataSource_GcsSource

type ConversationLevelSentiment ¶

One channel of conversation-level sentiment data.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ConversationLevelSentiment = src.ConversationLevelSentiment

type ConversationParticipant ¶

The call participant speaking for a given utterance.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ConversationParticipant = src.ConversationParticipant

type ConversationParticipant_DialogflowParticipantName ¶

type ConversationParticipant_DialogflowParticipantName = src.ConversationParticipant_DialogflowParticipantName

type ConversationParticipant_Role ¶

The role of the participant.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ConversationParticipant_Role = src.ConversationParticipant_Role

type ConversationParticipant_UserId ¶

type ConversationParticipant_UserId = src.ConversationParticipant_UserId

type ConversationView ¶

Represents the options for viewing a conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ConversationView = src.ConversationView

type Conversation_CallMetadata ¶

Call-specific metadata.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Conversation_CallMetadata = src.Conversation_CallMetadata

type Conversation_CallMetadata_ ¶

type Conversation_CallMetadata_ = src.Conversation_CallMetadata_

type Conversation_ExpireTime ¶

type Conversation_ExpireTime = src.Conversation_ExpireTime

type Conversation_Medium ¶

Possible media for the conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Conversation_Medium = src.Conversation_Medium

type Conversation_Transcript ¶

A message representing the transcript of a conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Conversation_Transcript = src.Conversation_Transcript

type Conversation_Transcript_TranscriptSegment ¶

A segment of a full transcript.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Conversation_Transcript_TranscriptSegment = src.Conversation_Transcript_TranscriptSegment

type Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata ¶

Metadata from Dialogflow relating to the current transcript segment.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata = src.Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata

type Conversation_Transcript_TranscriptSegment_WordInfo ¶

Word-level info for words in a transcript.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Conversation_Transcript_TranscriptSegment_WordInfo = src.Conversation_Transcript_TranscriptSegment_WordInfo

type Conversation_Ttl ¶

type Conversation_Ttl = src.Conversation_Ttl

type CreateAnalysisOperationMetadata ¶

Metadata for a create analysis operation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CreateAnalysisOperationMetadata = src.CreateAnalysisOperationMetadata

type CreateAnalysisRequest ¶

The request to create an analysis.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CreateAnalysisRequest = src.CreateAnalysisRequest

type CreateConversationRequest ¶

Request to create a conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CreateConversationRequest = src.CreateConversationRequest

type CreateIssueModelMetadata ¶

Metadata for creating an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CreateIssueModelMetadata = src.CreateIssueModelMetadata

type CreateIssueModelRequest ¶

The request to create an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CreateIssueModelRequest = src.CreateIssueModelRequest

type CreatePhraseMatcherRequest ¶

Request to create a phrase matcher.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CreatePhraseMatcherRequest = src.CreatePhraseMatcherRequest

type CreateViewRequest ¶

The request to create a view.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type CreateViewRequest = src.CreateViewRequest

type DeleteAnalysisRequest ¶

The request to delete an analysis.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DeleteAnalysisRequest = src.DeleteAnalysisRequest

type DeleteConversationRequest ¶

The request to delete a conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DeleteConversationRequest = src.DeleteConversationRequest

type DeleteIssueModelMetadata ¶

Metadata for deleting an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DeleteIssueModelMetadata = src.DeleteIssueModelMetadata

type DeleteIssueModelRequest ¶

The request to delete an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DeleteIssueModelRequest = src.DeleteIssueModelRequest

type DeletePhraseMatcherRequest ¶

The request to delete a phrase matcher.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DeletePhraseMatcherRequest = src.DeletePhraseMatcherRequest

type DeleteViewRequest ¶

The request to delete a view.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DeleteViewRequest = src.DeleteViewRequest

type DeployIssueModelMetadata ¶

Metadata for deploying an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DeployIssueModelMetadata = src.DeployIssueModelMetadata

type DeployIssueModelRequest ¶

The request to deploy an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DeployIssueModelRequest = src.DeployIssueModelRequest

type DeployIssueModelResponse ¶

The response to deploy an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DeployIssueModelResponse = src.DeployIssueModelResponse

type DialogflowIntent ¶

The data for a Dialogflow intent. Represents a detected intent in the conversation, e.g. MAKES_PROMISE.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DialogflowIntent = src.DialogflowIntent

type DialogflowInteractionData ¶

Dialogflow interaction data.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DialogflowInteractionData = src.DialogflowInteractionData

type DialogflowSource ¶

A Dialogflow source of conversation data.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type DialogflowSource = src.DialogflowSource

type Entity ¶

The data for an entity annotation. Represents a phrase in the conversation that is a known entity, such as a person, an organization, or location.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Entity = src.Entity

type EntityMentionData ¶

The data for an entity mention annotation. This represents a mention of an `Entity` in the conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type EntityMentionData = src.EntityMentionData

type EntityMentionData_MentionType ¶

The supported types of mentions.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type EntityMentionData_MentionType = src.EntityMentionData_MentionType

type Entity_Type ¶

The type of the entity. For most entity types, the associated metadata is a Wikipedia URL (`wikipedia_url`) and Knowledge Graph MID (`mid`). The table below lists the associated fields for entities that have different metadata.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Entity_Type = src.Entity_Type

type ExactMatchConfig ¶

Exact match configuration.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ExactMatchConfig = src.ExactMatchConfig

type ExportInsightsDataMetadata ¶

Metadata for an export insights operation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ExportInsightsDataMetadata = src.ExportInsightsDataMetadata

type ExportInsightsDataRequest ¶

The request to export insights.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ExportInsightsDataRequest = src.ExportInsightsDataRequest

type ExportInsightsDataRequest_BigQueryDestination ¶

A BigQuery Table Reference.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ExportInsightsDataRequest_BigQueryDestination = src.ExportInsightsDataRequest_BigQueryDestination

type ExportInsightsDataRequest_BigQueryDestination_ ¶

type ExportInsightsDataRequest_BigQueryDestination_ = src.ExportInsightsDataRequest_BigQueryDestination_

type ExportInsightsDataRequest_WriteDisposition ¶

Specifies the action that occurs if the destination table already exists.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ExportInsightsDataRequest_WriteDisposition = src.ExportInsightsDataRequest_WriteDisposition

type ExportInsightsDataResponse ¶

Response for an export insights operation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ExportInsightsDataResponse = src.ExportInsightsDataResponse

type FaqAnswerData ¶

Agent Assist frequently-asked-question answer data.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type FaqAnswerData = src.FaqAnswerData

type GcsSource ¶

A Cloud Storage source of conversation data.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type GcsSource = src.GcsSource

type GetAnalysisRequest ¶

The request to get an analysis.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type GetAnalysisRequest = src.GetAnalysisRequest

type GetConversationRequest ¶

The request to get a conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type GetConversationRequest = src.GetConversationRequest

type GetIssueModelRequest ¶

The request to get an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type GetIssueModelRequest = src.GetIssueModelRequest

type GetIssueRequest ¶

The request to get an issue.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type GetIssueRequest = src.GetIssueRequest

type GetPhraseMatcherRequest ¶

The request to get a a phrase matcher.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type GetPhraseMatcherRequest = src.GetPhraseMatcherRequest

type GetSettingsRequest ¶

The request to get project-level settings.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type GetSettingsRequest = src.GetSettingsRequest

type GetViewRequest ¶

The request to get a view.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type GetViewRequest = src.GetViewRequest

type HoldData ¶

The data for a hold annotation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type HoldData = src.HoldData

type Intent ¶

The data for an intent. Represents a detected intent in the conversation, for example MAKES_PROMISE.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Intent = src.Intent

type IntentMatchData ¶

The data for an intent match. Represents an intent match for a text segment in the conversation. A text segment can be part of a sentence, a complete sentence, or an utterance with multiple sentences.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type IntentMatchData = src.IntentMatchData

type InterruptionData ¶

The data for an interruption annotation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type InterruptionData = src.InterruptionData

type Issue ¶

The issue resource.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Issue = src.Issue

type IssueAssignment ¶

Information about the issue.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type IssueAssignment = src.IssueAssignment

type IssueModel ¶

The issue model resource.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type IssueModel = src.IssueModel

type IssueModelLabelStats ¶

Aggregated statistics about an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type IssueModelLabelStats = src.IssueModelLabelStats

type IssueModelLabelStats_IssueStats ¶

Aggregated statistics about an issue.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type IssueModelLabelStats_IssueStats = src.IssueModelLabelStats_IssueStats

type IssueModelResult ¶

Issue Modeling result on a conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type IssueModelResult = src.IssueModelResult

type IssueModel_InputDataConfig ¶

Configs for the input data used to create the issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type IssueModel_InputDataConfig = src.IssueModel_InputDataConfig

type IssueModel_State ¶

State of the model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type IssueModel_State = src.IssueModel_State

type ListAnalysesRequest ¶

The request to list analyses.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListAnalysesRequest = src.ListAnalysesRequest

type ListAnalysesResponse ¶

The response to list analyses.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListAnalysesResponse = src.ListAnalysesResponse

type ListConversationsRequest ¶

Request to list conversations.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListConversationsRequest = src.ListConversationsRequest

type ListConversationsResponse ¶

The response of listing conversations.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListConversationsResponse = src.ListConversationsResponse

type ListIssueModelsRequest ¶

Request to list issue models.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListIssueModelsRequest = src.ListIssueModelsRequest

type ListIssueModelsResponse ¶

The response of listing issue models.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListIssueModelsResponse = src.ListIssueModelsResponse

type ListIssuesRequest ¶

Request to list issues.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListIssuesRequest = src.ListIssuesRequest

type ListIssuesResponse ¶

The response of listing issues.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListIssuesResponse = src.ListIssuesResponse

type ListPhraseMatchersRequest ¶

Request to list phrase matchers.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListPhraseMatchersRequest = src.ListPhraseMatchersRequest

type ListPhraseMatchersResponse ¶

The response of listing phrase matchers.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListPhraseMatchersResponse = src.ListPhraseMatchersResponse

type ListViewsRequest ¶

The request to list views.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListViewsRequest = src.ListViewsRequest

type ListViewsResponse ¶

The response of listing views.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type ListViewsResponse = src.ListViewsResponse

type PhraseMatchData ¶

The data for a matched phrase matcher. Represents information identifying a phrase matcher for a given match.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type PhraseMatchData = src.PhraseMatchData

type PhraseMatchRule ¶

The data for a phrase match rule.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type PhraseMatchRule = src.PhraseMatchRule

type PhraseMatchRuleConfig ¶

Configuration information of a phrase match rule.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type PhraseMatchRuleConfig = src.PhraseMatchRuleConfig

type PhraseMatchRuleConfig_ExactMatchConfig ¶

type PhraseMatchRuleConfig_ExactMatchConfig = src.PhraseMatchRuleConfig_ExactMatchConfig

type PhraseMatchRuleGroup ¶

A message representing a rule in the phrase matcher.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type PhraseMatchRuleGroup = src.PhraseMatchRuleGroup

type PhraseMatchRuleGroup_PhraseMatchRuleGroupType ¶

Specifies how to combine each phrase match rule for whether there is a match.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type PhraseMatchRuleGroup_PhraseMatchRuleGroupType = src.PhraseMatchRuleGroup_PhraseMatchRuleGroupType

type PhraseMatcher ¶

The phrase matcher resource.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type PhraseMatcher = src.PhraseMatcher

type PhraseMatcher_PhraseMatcherType ¶

Specifies how to combine each phrase match rule group to determine whether there is a match.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type PhraseMatcher_PhraseMatcherType = src.PhraseMatcher_PhraseMatcherType

type RuntimeAnnotation ¶

An annotation that was generated during the customer and agent interaction.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type RuntimeAnnotation = src.RuntimeAnnotation

type RuntimeAnnotation_ArticleSuggestion ¶

type RuntimeAnnotation_ArticleSuggestion = src.RuntimeAnnotation_ArticleSuggestion

type RuntimeAnnotation_DialogflowInteraction ¶

type RuntimeAnnotation_DialogflowInteraction = src.RuntimeAnnotation_DialogflowInteraction

type RuntimeAnnotation_FaqAnswer ¶

type RuntimeAnnotation_FaqAnswer = src.RuntimeAnnotation_FaqAnswer

type RuntimeAnnotation_SmartComposeSuggestion ¶

type RuntimeAnnotation_SmartComposeSuggestion = src.RuntimeAnnotation_SmartComposeSuggestion

type RuntimeAnnotation_SmartReply ¶

type RuntimeAnnotation_SmartReply = src.RuntimeAnnotation_SmartReply

type SentimentData ¶

The data for a sentiment annotation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type SentimentData = src.SentimentData

type Settings ¶

The settings resource.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Settings = src.Settings

type Settings_AnalysisConfig ¶

Default configuration when creating Analyses in Insights.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type Settings_AnalysisConfig = src.Settings_AnalysisConfig

type SilenceData ¶

The data for a silence annotation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type SilenceData = src.SilenceData

type SmartComposeSuggestionData ¶

Agent Assist Smart Compose suggestion data.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type SmartComposeSuggestionData = src.SmartComposeSuggestionData

type SmartReplyData ¶

Agent Assist Smart Reply data.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type SmartReplyData = src.SmartReplyData

type UndeployIssueModelMetadata ¶

Metadata for undeploying an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UndeployIssueModelMetadata = src.UndeployIssueModelMetadata

type UndeployIssueModelRequest ¶

The request to undeploy an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UndeployIssueModelRequest = src.UndeployIssueModelRequest

type UndeployIssueModelResponse ¶

The response to undeploy an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UndeployIssueModelResponse = src.UndeployIssueModelResponse

type UnimplementedContactCenterInsightsServer ¶

UnimplementedContactCenterInsightsServer can be embedded to have forward compatible implementations.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UnimplementedContactCenterInsightsServer = src.UnimplementedContactCenterInsightsServer

type UpdateConversationRequest ¶

The request to update a conversation.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UpdateConversationRequest = src.UpdateConversationRequest

type UpdateIssueModelRequest ¶

The request to update an issue model.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UpdateIssueModelRequest = src.UpdateIssueModelRequest

type UpdateIssueRequest ¶

The request to update an issue.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UpdateIssueRequest = src.UpdateIssueRequest

type UpdatePhraseMatcherRequest ¶

The request to update a phrase matcher.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UpdatePhraseMatcherRequest = src.UpdatePhraseMatcherRequest

type UpdateSettingsRequest ¶

The request to update project-level settings.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UpdateSettingsRequest = src.UpdateSettingsRequest

type UpdateViewRequest ¶

The request to update a view.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type UpdateViewRequest = src.UpdateViewRequest

type View ¶

The View resource.

Deprecated: Please use types in: cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb

type View = src.View